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See AlsoShiftWizard by HealthStream on LinkedIn: Discover how WakeMed left behind its labor-intensive, error-prone paper…ShiftWizard by HealthStream on LinkedIn: WakeMed Health & Hospitals Case Study | ShiftWizard Scheduling SoftwareScheduling Strategies: Turning Information into Action with ShiftWizard - Policy Management
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.png?sfvrsn=3028f62b_0 "WakeMed Saves $2.1 Million in Overtime Costs with ShiftWizard (3)")
Quality Manager formerly known as abaqis®
Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
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Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.
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July 24, 2023
July 24, 2023
About the Customer
WakeMed has more than 8 facilities, 8500 employees, and 900 staffed beds in their system. Established in 1961, WakeMed has also achieved ANCC Magnet Recognition.
Challenge
ChallengePrior to adopting ShiftWizard, the nursing staff scheduling process was paper-intensive, error-prone, and unit-centered as opposed to patient-centered. It also lacked standardization. The CNO chose ShiftWizard due to its ease of use, broad scope of application, and features that were uniquely applicable to their needs.
Solution
SolutionShiftWizard was initially deployed for WakeMed’s inpatient nursing departments, Surgical Services, and Adult and Children’s Emergency Services, but was quickly expanded to meet workforce management needs throughout the organization.
Results
ResultsWakeMed conducted an internal study to determine the effectiveness of using ShiftWizard to either help reduce overtime or reallocate staff members to better use resources. This initial study served as a benchmark for the following year. Over the two-year period, WakeMed calculated a $2.1 million savings in overtime FTE reductions while fine-tuning staffing allocation practices that kept patients at the center of decision making. This equated to a reduction of $2,200 per bed using ShiftWizard.
Stat
Stat$2.1Million FTE overtime cost savings
71%nursing overtime reduction at 8 mo.
76%rehab overtime reduction at 8 mo.
"After two years, it was clear that ShiftWizard provided us with the ability to track projected overtime and reallocate staff accordingly. As a result, we have been able to positively impact our labor costs.”
Pam Cayton, Director of Staffing Resources, WakeMed Health & Hospitals
